The Digital Transformation & AI Awards for years celebrated organisations shaping Ireland’s technology and innovation landscape, spotlighting excellence in AI adoption, operational transformation, and customer impact.

Among last year’s finalists, SSE Airtricity, a leading energy supply and services company empowering households and businesses on their journey to net zero, was shortlisted in multiple categories, reflecting its strategic approach and commitment to leveraging AI for operational efficiency and enhanced customer outcomes.

The company was shortlisted in the following categories: AI Innovation of the Year Award, Best Use of AI Award, and Best Customer Experience Impact, showcasing its holistic approach to technological innovation, service excellence, and digital integration.

SSE Airtricity has implemented AI-driven solutions across energy management, predictive maintenance, and customer service platforms, delivering measurable efficiency gains while improving user engagement and satisfaction. Its initiatives combine advanced analytics, machine learning, and practical deployment strategies to support Ireland’s transition to a smarter, greener energy system.

Central to SSE Airtricity’s influence is its strong focus on customer-centric transformation, ensuring that AI adoption enhances both operational resilience and the end-user experience. Its integrated digital platforms, predictive tools, and customer engagement initiatives extend its impact, providing actionable insights, real-time support, and sustainable energy solutions across Ireland.

This approach reflected the mission of the Digital Transformation & AI Awards, which recognised organisations demonstrating leadership, technical excellence, and measurable results. SSE Airtricity’s shortlist across multiple categories showed its role in advancing AI innovations within the energy sector.

For more information on finalists, past winners, and judging insights, visit the official Digital Transformation & AI Awards website.