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Diageo, Kinore, Qualitas Property Partners, SSE Airtricity, and Storm Technology shortlisted for Best Customer Experience Impact Award at Digital Transformation and AI Awards 2025

Author: Archie Villaflores

In a throwback to the Digital Transformation & AI Awards 2025, Diageo, Kinore, Qualitas Property Partners, SSE Airtricity, and Storm Technology were shortlisted for the Best Customer Experience Impact Award, each recognised for embedding customer experience into their digital transformation strategies. Storm Technology ultimately claimed the award for its Windsor initiative, setting a compelling standard for how vehicle appraisal modernisation can drive measurable improvements in customer experience through digital transformation.

Ireland Is Among Europe’s Strongest Digital Performers and the Opportunity Is to Extend That Lead Into Every Business

Author: Archie Villaflores

Ireland ranks second in the EU for digital skills, fifth for generative AI adoption, and first for mobile broadband, yet the rate of advanced technology diffusion across the domestic business base is growing more slowly than the EU average. A 2026 report identifies closing that diffusion gap as the defining digital transformation opportunity for Irish enterprise leaders.

TCS joins Vodafone Business as the technology services layer above a £11 billion network investment

Author: Archie Villaflores

TCS and Vodafone Business have announced a strategic partnership for UK enterprise customers. A network-only proposition can no longer win large enterprise contracts, VodafoneThree needs a technology services partner, and TCS needs enterprise distribution.

CTI Digital opens Croft to external users as sovereign AI becomes a procurement requirement in UK regulated markets

Author: Archie Villaflores

CTI Digital has launched public access to Croft, its UK-hosted sovereign AI platform. Organisations in regulated sectors can no longer satisfy procurement questionnaires with commercially hosted AI tools, and Croft is built for that gap.

Standard Life creates CDTO role to import retail banking digital standards into UK retirement services

Author: Archie Villaflores

Standard Life has appointed Wendy Redshaw as its first Group Chief Digital and Technology Officer. Hiring a NatWest retail digital leader rather than an insurance technology specialist signals that the brief is to raise customer digital engagement to consumer banking standards, not to optimise what is already there.

Ekco launches Shadow AI governance platform as EU AI Act creates a new compliance category

Author: Archie Villaflores

Ekco has invested €4 million in a Shadow AI governance platform. The EU AI Act's transparency provisions are now live, and most Irish and EU businesses cannot yet answer the first question regulators will ask: which AI tools are your employees actually using.

Stripe acquires OpenRouter for $7 billion to own the routing and billing layer of the AI economy

Author: Archie Villaflores

Stripe has agreed to acquire OpenRouter for more than $7 billion. Paying 50 times annualised revenue is not a valuation of current cash flow, it is a valuation of position: whoever controls AI model routing also controls metering, settlement and the data on where enterprise AI spend is actually going.

Life Sciences Industry Conference 2026 to examine AI and digital transformation

Author: Archie Villaflores

The Life Sciences Industry Conference 2026 will examine how AI and digital transformation are reshaping pharmaceutical manufacturing. Four themes will address responsible AI, scaling enterprise AI, workforce readiness and the future of AI enabled operations. Industry and academic leaders will explore AI adoption in regulated environments, alongside digital strategy and organisational change. The conference will examine how manufacturers can move AI projects from pilot stages into production.

The Central Bank’s Technology Priorities Are Defining the Digital Transformation Agenda for Irish Financial Services

Author: Archie Villaflores

The Central Bank of Ireland has named technology-driven transformation a top supervisory priority for 2026, focusing on AI governance, digital money, operational resilience, and emerging technologies. Its Regulatory and Supervisory Outlook 2026 sets the digital transformation agenda for every regulated financial services firm in Ireland.

Vodafone Ireland hires Bank of Ireland's cyber resilience chief as NIS2 makes telecom security a regulated obligation

Author: Archie Villaflores

A national mobile network with six in ten Irish businesses as customers appointing a former bank cyber resilience head is a precise response to NIS2. The directive makes telecom cyber failure a regulatory matter, not just a reputational one.

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