Best Use of AI in ICT Award

This award celebrates organisations in Ireland that are using Artificial Intelligence (AI) to drive innovation and transformation within the Information and Communications Technology (ICT) sector. It honours initiatives that leverage AI to enable digital transformation, enhance connectivity, optimise IT services, and solve complex industry challenges. The category highlights projects that demonstrate measurable impact, scalability, and the ability to set new standards in telecommunications, software development, digital infrastructure, and related fields. The judges are particularly interested in understanding how AI has been applied strategically and the tangible benefits it has delivered over the past 12 months. Entry is by a 5-page A4 submission; the judges will be looking for clear information backed up by evidence that pays particular attention to the criteria listed below.

• AI Strategy and Objectives: Describe your AI strategy and key goals, such as boosting innovation, improving service delivery, or enhancing operational efficiency, and how these align with your business objectives.
• AI Solutions and Implementation: Detail the AI technologies or solutions you’ve implemented and where they are applied, such as network optimisation, cybersecurity threat detection, IT infrastructure management, or customer support automation.
• Operational Integration: Explain how AI is embedded into daily operations and how it enhances decision-making or optimises processes within ICT.
• Innovation: Highlight unique or innovative AI applications that differentiate your organisation and create competitive advantages in the ICT sector.
• Business Impact: Provide measurable data showing the impact of AI on your operations, such as improved uptime, cost savings, enhanced security, or better user satisfaction.
• Future AI Plans: Outline your future AI goals, including areas for expansion and how AI will continue driving growth and innovation.