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BT Business introduces AI Receptionist to tackle missed small-business calls
BT Business has introduced AI from BT, led by an AI Receptionist that answers small-business calls around the clock. It matters because BT estimates missed calls cost UK small firms £3.7 billion in revenue each year.
SEPANTA wins seven enterprise contracts as buyers chase AI revenue growth
SEPANTA has signed seven enterprise contracts in a month, including one six-figure deal. It matters because large buyers are weighing AI as a route to revenue growth, not only cost reduction.
daa selects Esri Ireland to build a Dublin Airport digital twin
daa has chosen Esri Ireland's ArcGIS technology to create a digital twin of Dublin Airport. It matters because airport operators are consolidating asset and planning data to manage large-scale expansion.
Integrity360 builds global identity practice after acquiring CyberIAM
Integrity360 has combined its identity specialists with those of acquired firm CyberIAM into a single global practice of more than 90 people. It matters because organisations must now secure human, machine and AI identities as attackers target credentials.
BH Consulting introduces BH Haven to support Irish SME cyber resilience
BH Consulting has introduced BH Haven, an ongoing cybersecurity and governance service for Irish SMEs. It matters because smaller firms face enterprise-level regulatory pressure without enterprise-level security teams.
IBM acquires Logiq Consulting to expand UK cyber capability
IBM has acquired NCSC-assured cybersecurity consultancy Logiq Consulting to strengthen its UK defence and critical infrastructure capabilities. The deal expands IBM's digital sovereignty agenda as Phoenix Equity Partners exits its 2023 investment.
M Group selects HCLTech for AI-led IT transformation
M Group has appointed HCLTech to modernise IT operations across more than 200 UK and Ireland locations using its AI Force platform. The deployment spans critical infrastructure sectors including water, energy and transport.
Logicalis partners with Pentera on continuous security validation
Logicalis has partnered with Pentera to bring continuous, AI-powered security validation to Irish organisations. The deal targets growing pressure on security teams as cloud, hybrid and AI-enabled environments outpace traditional penetration testing.
OpenSky names Eimear Dunne Head of People and Transformation
OpenSky has appointed Eimear Dunne as Head of People & Transformation to lead its AI-enabled workforce strategy. The role marks a milestone in the Irish data and AI specialist's expansion across Ireland, the UK and Europe.
HCS invests 1.45 million euros in 24/7 support model
HCS has invested €1.45 million to launch a round-the-clock managed services capability spanning Ireland and New Zealand. The follow-the-sun model targets mid-market and enterprise customers seeking continuous IT coverage without relying on a single location.
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