Best Use of AI in Retail Award

This award recognises any organisation within the retail sector in Ireland that has successfully harnessed the power of Artificial Intelligence (AI) to revolutionise operations, enhance customer experiences, and drive innovation. The category celebrates organisations that have embraced AI to address complex retail challenges, deliver measurable value, and position themselves as leaders in retail transformation. The judges are particularly interested in understanding how AI has been integrated into your organisation’s operations and its impact on business outcomes over the past 12 months. Entry is by a 5-page A4 submission; the judges will be looking for clear information backed up by evidence that pays particular attention to the criteria listed below

• AI Strategy and Objectives: Describe your AI strategy and key goals, such as enhancing customer experience, optimising inventory management, or driving sales, and how these align with your business objectives.
• AI Solutions and Implementation: Detail the AI technologies or solutions you’ve implemented and where they are applied, such as personalised marketing, inventory forecasting, demand prediction, or in-store automation.
• Operational Integration: Explain how AI is embedded into daily operations and how it enhances decision-making or optimises processes in the retail context.
• Innovation: Highlight unique or innovative AI applications that differentiate your organisation and create competitive advantages in the retail sector.
• Business Impact: Provide measurable data showing the impact of AI on your operations, such as increased sales, improved customer satisfaction, reduced waste, or operational efficiency.
• Future AI Plans: Outline your future AI goals, including areas for expansion and how AI will continue driving growth and innovation.